---
title: "set support_timeout"
canonical: "https://docs.infoblox.com/space/nios86/35756477/set%20support_timeout"
format: markdown
---
The `set support_timeout` command allows you to specifying a custom timeout value for the support bundle download.  <span style="color: #000000">For information on display of the custom timeout value, see </span>[*show support_timeout*](https://infoblox-docs.atlassian.net/wiki/spaces/nios86/pages/35820555)<span style="color: #000000">. </span>

# Syntax

`set support_timeout [value/off]`

| **Argument ** | **Description** |
| --- | --- |
| value | Specify the timeout value for the support bundle download. The recommended value is between 0 to 86400 seconds, the default value is 1200. |
| off | The timeout value is set to its default value 1200. |

# Example

`Infoblox >`<span style="color: #000000"> </span>`set support_timeout 2600`