---
title: "Defining an Issue Notification"
canonical: "https://docs.infoblox.com/space/netmri760/357205742/Defining%20an%20Issue%20Notification"
format: markdown
---
New Issue notifications let administrators know when problems are detected by NetMRI during network data collection. (For more information about Issues, see [<span style="color: #0000ff">*Evaluating Issues in NetMRI*</span>](https://infoblox-docs.atlassian.net/wiki/spaces/netmri760/pages/357631482).)

To define a new issue notification, do the following:

1. Click the **Settings** icon >** Notifications **>** Subscriptions** to begin creating notifications.
2. Click **Add Notification**.
3. In the **Category** drop-down menu, choose **New Issues**.
4. Choose the **Time Window** over which the notification subscription will operate.
5. If necessary, enable the **Send Clearing Notifications** option in the upper right corner. If activated, a notification is sent when an issue covered by the notification is cleared.
6. Choose the **Severity**: Info, Warning, or Error.  
Info, Warning, and Error are the three standard NetMRI severity classifications.
7. Choose the **Issues** to trigger the notification. Select multiple issues by holding the Ctrl key or the Shift key while selecting. Selecting** All Issues** automatically enables any issues to generate a notification.
8. Choose one or more **Device Groups** for triggering notifications of specified issues.
9. Choose one or more** Interface Groups** for triggering notifications of specified issues.
10. Choose the **Method** by which admins will receive Job notifications: **Email, SNMP Trap,** or **Syslog**.  
For **Email**: select the **To Users** to receive the notification. (Administrators can send notifications to anyone. Non-administrative users can send notifications only to themselves.)  
Specify additional **To email address(es)** if needed. Separate multiple e-mail addresses by commas.  
Email notifications also require the correct SMTP servers to be configured in the appliance to support sending the notifications to their destinations. See the [<span style="color: #0000ff">*Setting Notification Defaults*</span>](https://infoblox-docs.atlassian.net/wiki/spaces/netmri760/pages/357664650) topic for more information.  
If needed, click** Edit Schedule** to specify a schedule for the summary e-mail notification;  
The **Summarize** checkbox sends a digest email of the system alerts for the selected category, providing a way to reduce email quantities sent to administrators’ inboxes. Deactivate the **Summarize** checkbox to receive all notifications for each individual system alert.  
To manage notification email settings in more detail, click the** Advanced Settings** button to override default settings for sender information, message type, message subject, message content, and details. See *[<span style="color: #0000ff">Notification Content and Formatting</span>](https://infoblox-docs.atlassian.net/wiki/spaces/netmri760/pages/357565979)* for information about placeholder variables.  
If you select Plain Text as the message body, the HTML formatting is erased in the notification email.  
For **SNMP Trap**, override the default servers by entering a new IP address.  
For **Syslog**, override the default servers and message. For more information, see [*Notification Content and Formatting*](https://infoblox-docs.atlassian.net/wiki/spaces/netmri760/pages/357565979).
11. Click **Save**.