--- title: "Viewing Service Logs" canonical: "https://docs.infoblox.com/space/BloxOneCloud/35397318/Viewing%20Service%20Logs" format: markdown --- Infoblox Portal provides service logs that you can view or download for troubleshooting purposes. Service logs provide diagnostic information about the services running on specific servers in your Infoblox Platform infrastructure. Information in service logs allows you to analyze, optimize, and troubleshoot Infoblox services. Service logs for discovery jobs are retained in the Infoblox Portal for 60 days. Cloud Data Connector does not forward discovery service logs to the configured destination. As a result, discovery service logs are not available at the destination. For more information, see *[Asset Discovery for Infoblox Threat Defense](https://infoblox-docs.atlassian.net/wiki/spaces/UniversalAssetInsights/pages/1624113197)*. > 📝 The retention period for service logs is 60 days. To view the service logs, do the following: 1. From Infoblox Portal, click **System** > **Logs** >** Service Logs**. 2. On the **Service Logs** page, click **Display Last24H** to display the most recent 100 service events. or Click > Macro (inline-media-image) (the Filter icon) to activate the filtering feature, and then click > Macro (inline-media-image) (the Add icon) to configure your filter. From the **Basic Columns **menu, choose the filtering criterion you want to add. You can select one of the following: - **Timestamp**:** **Select an applicable timeline within which you want to filter the results, using the calendar provided. - **Log Type**: Select the service type for which you want to obtain service events. For example, if you choose **DNS**, the Infoblox Portal display only events related to the DNS service. The following is a list of available log types: - **Akamai Discovery**: Choose this to view or download the Akamai Discovery service events. - **Anycast**: Choose this to view or download the Anycast service events. - **AWS Cloud Forwarder**: Choose this to view or download the AWS Cloud Forwarder service events. - **AWS Discovery**: Choose this to view or download the AWS Discovery service events. - **Azure Cloud Forwarder**: Choose this to view or download the Azure Cloud Forwarder service events. - **Azure Discovery**: Choose this to view or download the Azure Discovery service events. - **Cloudflare Discovery**: Choose this to view or download the Cloudflare Discovery service events. - **DHCP**: Choose this to view or download the DHCP service events. - **DNS**: Choose this to view or download the DNS service events. - **DNS Forwarding Proxy**: Choose this to view or download the DNS Forwarding Proxy logs. - **DTC**: Choose this to view or download the DTC (DNS Traffic Control) service events. - **Tunnel**: Choose this to view or download IPSec tunnel‑related logs. - **GCP Cloud Forwarder**: Choose this to view or download the GCP Cloud Forwarder service events. - **GCP Discovery**: Choose this to view or download the GCP Discovery service events. - **Host**: Choose this to view or download Host service events. - **MSAD On-Prem Discovery**: Choose this to view or download the MSAD On-Prem Discovery service events. - **MSADConnector Services**: Choose this to view or download the MSAD Connector service events. - **NIOS Grid Connector**: Choose this to view or download the service logs for *[NIOS Grid Connector](https://infoblox-docs.atlassian.net/wiki/spaces/BloxOneDDI/pages/186843293)*. - **NIOS Grid Manager**: Choose this to view or download the NIOS Grid Manager service events. - **NIOSGridConnector Services**: Choose this to view or download the NIOS Grid Connector service events. - **NTP**: Choose this to view or download service events for the *[NTP service](https://infoblox-docs.atlassian.net/wiki/spaces/BloxOneCloud/pages/35366510)*. - **Server**: Select the server on which you want to obtain service events. The drop-down list includes available servers in your infrastructure. - **Universal Service**: Select one or multiple NIOS‑X as a Service deployments for which you want to obtain service events. This option enables you to filter logs associated with a specific service deployment. - **Host**: Select one or multiple NIOS‑X servers from which you want to obtain service events. > ⚠️ Available servers are servers that you have configured and are in the following state: **Active**, **Degraded**, and **Disconnected**. To add more filtering criteria, click > Macro (inline-media-image) (the Add icon) again to add another criterion. When you are done, click > Macro (inline-media-image) (The Run icon) to filter the events. You can also click > Macro (inline-media-image) (the Remove icon) to remove the filter you just created. If you want to use the same criteria for future filtering, you can save the filter by clicking > Macro (inline-media-image) (the Save icon) and entering a name for the filter. You can then click > Macro (inline-media-image) (the Star icon) to find the saved filter in the future without setting the filtering criteria again. The **Service Logs** page provides a card view and a table view for displaying information. You can toggle between the card and table view by clicking the icon on the upper right corner of the navigation bar. - Card view - Table view By default, the card view displays the following information for each configuration you have created: - **Timestamp**: The UTC timestamp when the user performed the specific task. - **OPID**: The unique ID of the server. - **Container Name**: The name of the container in which the server is currently running. - **Service ID**: The ID of the service. To view more information for a specific event, click > Macro (inline-media-image) (the Expand icon) to expand the panel to view the following: - **Message**: Detailed information about the event. When you toggle to the table view, the **Service Logs** page can display some or all of the following fields. By clicking the hamburger menu next to the fields, you have the flexibility to select or deselect the fields (including associated tags) as well as their order to be displayed in the table view. - **TIMESTAMP**: The UTC timestamp when the user performed the specific task. - **OPID**: The unique ID of the server. - **CONTAINER NAME**: The name of the container in which the server is currently running. - **SERVICE ID**: The ID of the service. - **MESSAGE**: Detailed information about the event. ## Downloading Service Logs in CSV Format To download service logs in CSV format, do the following: - On the **Service Logs** page, click **Download**. The download file is in this format: *service-log-the timestamp in UTC format.csv*, such as `service-log-10-10-2022, 10-30-59 PM UTC.csv`. > ⚠️ ### Notes > ⚠️ > ⚠️ - The download of any log type is limited to 10,000 records. > ⚠️ - Infoblox recommends that you set up Data Connector for continuous export of logs. You can also do the following on the **Service Logs** page: - Click the **Sort by** menu to choose the column by which you want to sort the events, and then use the up/down arrows to sort the events in ascending or descending order. - Enter the value that you want to search in the **Search** text box. Infoblox Portal displays the list of security events that match the keyword in the text box.