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Sometimes, there may be a sudden and unexplained change in the KPIs (Key Performance Indicators) in your network that may degrade your network performance and traffic capture during these events may not be available. For example, the cache hit ratio may drop below the configured value, or there may be an increase in authoritative delay.

You can configure NIOS so that a traffic capture may be triggered based on thresholds configured for DNS Cache Hit Ratio and Queries Per Seconds. You can then analyse the traffic capture data and use it to gather production data thus bringing down the time taken for root cause analysis. You can also attach the traffic capture data to a support case so that Infoblox Support can take the investigation forward.

You can choose to receive an SNMP trap or an email notification every time traffic capture is enabled or disabled or a support bundle is downloaded. For more information see, Configuring SNMP

Note

If DNS Cache Acceleration is enabled on the IB-FLEX platform, the cache hit ratio is not updated for a minute thus triggering a false traffic capture. 

To configure automated traffic capture:

  1. From the Grid tab, select the Grid Manager tab -> click Grid Properties -> Edit from the Toolbar.
    Or to configure automated traffic capture for a member, from the Grid tab, select the Grid Manager tab -> Members tab -> select the member -> click the Action icon and click Edit.
  2. In Grid Properties Editor (for Grid) or Grid Member Properties Editor (for members), click Monitoring -> Advanced tab.
  3. Select the Enable Automated Traffic Capture check box.
  4. In the Capture Duration field, enter the number of seconds for which traffic must be captured. For example, if you enter 30 in the Capture Duration field, traffic is captured for 30 seconds and stored in the traffic capture file. After 30 seconds, traffic is captured once again and the details are stored in a new traffic capture file. A new traffic capture is started only after the earlier traffic capture file is packaged. You can set a value from 1 to 600 seconds.  Capture Duration is a mandatory field. If the capture file exceeds 2 GB (for IB-40XX and PT-40XX appliances) and 1 GB (for all other appliances), NIOS stops the traffic capture.
  5. Select the Save Local Copy check box to save traffic capture data in your local disk. 
  6. Select the Include Support Bundle check box to download the support bundle after the traffic capture is complete and the system has remained in a stable state for 5 minutes.
  7. From the Export to drop-down list, select your local management system (FTP server or SCP server) to which to transfer the traffic capture file. The default is None.
  8. In the Directory Path For Capture field, enter the destination directory on the NIOS server for which to transfer the traffic capture files.
  9. In the Directory Path For Support Bundle field, enter the destination directory on the NIOS server for which to transfer the support bundles.

    Note

    If you enable the Include Support Bundle check box but do not specify the directory path for the support bundle, NIOS transfers the support bundles to the directory path that you specify in the Directory Path For Capture field.

  10. In the Server Address field, enter the IP address of the FTP or the SCP server that you selected from the Export to drop-down list.
  11. In the Username and Password fields, enter the user credentials to upload to the FTP or SCP server.
  12. Select the Enable Cache Hit Ratio Trigger check box if you want NIOS to trigger a traffic capture based on the value of the cache hit ratio of recursive queries. If the cache utilization goes above the value you specify in the Cache Utilization field and the cache hit ratio goes below the value you specify in the Hit Ratio Threshold Trigger field, traffic capture is triggered. Once  the cache hit ratio reaches the value you specify in the Reset field, NIOS stops the traffic capture.
  13. Select the Enable Queries Per Second Trigger check box if you want NIOS to monitor the QPS (queries per second). NIOS triggers a traffic capture if the QPS value goes below the threshold value you specify in the QPS Threshold Trigger field. Once the QPS value reaches the value you specify in the Reset field, NIOS stops the traffic capture. For information about QPS, see About Dashboards.
  14. Select the Enable Outgoing Recursive Queries Trigger check box if you want NIOS to monitor the count of concurrent outgoing recursive queries. NIOS triggers a traffic capture if the count goes above the value you specify in the Recursive Queries Threshold Trigger field. If the number of concurrent recursive queries goes below the value you specify in the Reset field, NIOS stops the traffic capture. For information about recursive queries, see Enabling Recursive Queries.
  15. Select the Enable Authoritative DNS Latency Trigger check box if you want NIOS to monitor the authoritative DNS latency. NIOS performs the DNS latency on the IPS address you choose from the Query IP Address field and triggers a traffic capture if the DNS latency goes above the value you specify in the Authoritative DNS Latency Threshold Trigger field. The DNS latency is determined by querying a reverse zone against the IP address you selected using the dig command. If the authoritative DNS query latency goes below the value you specify in the Reset field, NIOS stops the traffic capture. For information about DNS latency, see Enabling and Disabling DNS Alert Monitoring
  16. Select the Enable Recursive DNS Latency Trigger check box if you want NIOS to monitor the recursive DNS latency. NIOS performs the DNS latency on the IPS address you choose from the Query IP Address field and triggers a traffic capture if the DNS latency goes above the value you specify in the Recursive DNS Latency Threshold Trigger field. The DNS latency is determined by querying each domain against the IP address you selected using the dig command. If the recursive DNS query latency goes below the value you specify in the Reset field, NIOS stops the traffic capture. For information about DNS latency, see Enabling and Disabling DNS Alert Monitoring
  17. Click Save & Close.
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