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Service log viewing is available for all on-prem hosts that you have configured and are in the following state: Active, Degraded, and Disconnected.

To view service logs, complete the following:

  1. From the Cloud Services Portal, click AdministrationLogsService Logs.
  2. On the Service Logs page, complete the following steps:

Step 1: Select View logs by clicking on the radial button associated with it.

Step 2: Select the service logs you want to view. The available choices include DNS, DHCP (for BloxOne DDI), and DNS Forwarding Proxy.

Step 3: Select the host for which you want to view the service log. Service logs can be viewed for only one host at a time. The drop-down list displays only the available hosts.

Step 4: Select a timeframe for the service logs you want to view. Timeframe options include 5 min, 15 min, 30 min, 1 hour, 3 hours, or 6 hours.

Step 5: Click on the View Logs button, to view the selected service log. BloxOne Threat Defense displays the log in a separate browser window. Depending on your browser settings, you can view your logs in a more readable format, such as JSON, if your browser supports that. 

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