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To configure notifications, complete the following:

  1. On the Notifications page, click Notification Settings located on the top, right-hand side of the page to configure notification delivery as well as thresholds for certain application notifications, as follows:
    • Notification Delivery: In this section, you can configure to whom and how you want to deliver the Account Admin, User, and Service Integration notifications. Account Admin notifications include account notifications, host notifications, and service notifications, and are sent to account admins through emails and in-app (on the All Notifications page of the Cloud Services Portal) by default. User notifications include account notifications, host notifications, and service notifications, and are sent to the user in-app (on the All Notifications page of the Cloud Services Portal) by default,but can also be configured to send messages via email. Service integrations notifications include account notifications, host notifications, and service notifications, and are are not delivered to anyone by default. You must configure them to be delivered to either the Helpdesk or Other service. When you add Users, the system sends notifications to all the users, including user groups, that are currently registered and have access to the Cloud Services Portal. If individual users want to opt-out of specific notifications, they can go to their User Preferences and select the notifications they want to receive. Note that individual settings do not affect the global settings for other users. For Account Notifications and Application Notifications, configure the following:
      • Send to: Select one or more roles to which you want to send the notifications.
      • Service: Select how you want to send the notifications, whether in-app or by email.
    • Default Application Thresholds -> Host Notifications: This section displays the default threshold settings for on-prem host notifications. When you click the link for a specific threshold, a dialog box appears, and you can adjust the thresholds for the respective notification, as follows:
      • Host CPU Usage: This metric measures the overall CPU usage of the host. The default threshold is over 90%, which means when the on-prem host's CPU usage exceeds this number, the system will send a notification.
      • Host Disk Usage: This metric measures the total disk usage of the root file system before sending a notification. The default is more than 90% used, which means the system will deliver a notification when the on-prem host's total disk usage for the root file system exceeds 90%.
      • Host Memory Usage: This metric measures the total memory of the on-prem host before the system sends a notification. The default is more than 90% used, which means the system will send a notification when the on-prem host's total memory usage exceeds 90%.
    • Default Application Thresholds -> Service Notifications: This section displays the default threshold setting for on-prem host status. When you click the link for a specific metric, a dialog box appears, where you can adjust the thresholds for the respective notification, as follows:
      • Host State: This metric measures the duration for which the on-prem host stays in Review Details state. If the on-prem host is in Review Details state for more than 300 seconds, it sends a notification.

Note

You can click Reset to Default on top of each section to revert to the default settings.

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